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Your receptionist can easily enter customers presenting on-screen information to your staff. This allows easy sorting of the customers.
Your staff will immediately see who is waiting and what the customer is needing. As employees acknowledge the customer the system tracks who helped each customer and how long they waited. It will also report how long the employee worked with the customer. The statistics of wait times, workload by times and date, average time spent with customers for specific needs and so much more can be used by management to improve staffing needs.
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